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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynell Sandoval

July 28, 2025

5  out of  5
rating by Lynell Sandoval
"Very professional, kind, and knowledgeable. Happy to have car insurance with State Farm! 😊"
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Pedro Torres

July 25, 2025

5  out of  5
rating by Pedro Torres
"Thanks to Rafael I was able to get a great deal on my home insurance and also my auto insurance but if im being honest this is a family business and there brothers also are great but trust me this guy will fight for your claims and will be transparent on prices and he was very patient and detailed, so thank your Rafael!!."
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Maria Mesta

July 22, 2025

5  out of  5
rating by Maria Mesta
"You can trust this State Farm agent! They are incredibly knowledgeable, responsive, and coverages. I highly recommend this team for all of your insurance needs."
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Evelyn Bashah

July 16, 2025

5  out of  5
rating by Evelyn Bashah
"Very helpful staff and very knowledgeable. Asked about car insurance if it was sufficient coverage, and he worked with me to lower the payment. Very pleased with their service, I also have home insurance with them."
We responded:
"Evelyn, Thank you for your wonderful feedback! That’s one of the great benefits of bundling your insurance policies — the savings it can bring. We’re glad we could help you find the right coverage while lowering your payment. We appreciate your trust and look forward to continuing to serve you! Best regards, Josue"
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Jessica Ramos

July 16, 2025

5  out of  5
rating by Jessica Ramos
"I started a quote online and was quickly contacted by Rafael. He was helpful, kind and informative."
We responded:
"Jessica, Thank you for your kind words! I’ll be sure to let Rafael know how much you appreciated his help. We’re always here to assist you or anyone you send our way. Don’t hesitate to reach out anytime! Best regards, Josue "
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Benito Becerra

July 11, 2025

5  out of  5
rating by Benito Becerra
"Class acts all-round. I called Josue's office to get a multi-policy quote, not only were they fast and curtious, but they were able to answer all my insurance questions. I highly recommend them."
We responded:
"Benito, Thank you so much for your kind words! I am thrilled to hear that our team was able to provide you with fast, courteous service and answer all your insurance questions. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs! Best regards, Josue"
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Shay Sanchez

July 1, 2025

5  out of  5
rating by Shay Sanchez
"Josue and Carlos were absolutely amazing when I requested a quote for my home insurance! They were incredibly patient with me, took the time to answer all my questions, and made the entire process so easy and stress free. I truly felt like they had my best interest at heart every step of the way. I’m super excited to be working with Josue and his outstanding team it’s such a relief to know I have professionals I can trust handling my insurance needs. I highly recommend them to anyone looking for excellent service and peace of mind!"
We responded:
"Shay, Thank you so much for your wonderful review! We're thrilled to hear that Carlos and I provided you with such patient, attentive, and stress-free service. It means a lot to us that you feel confident and supported throughout the process. We're excited to have you as our customer at the Cruz Agency and look forward to taking care of all your insurance needs. Your recommendation truly means the world to us! Best regards, Josue"
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Marilyn Matthews

June 30, 2025

1  out of  5
rating by Marilyn Matthews
"I have had the misfortune to have to deal with State Farm on many occasions, for many years. As of 4 years ago, State Farm changed. I have seen them do terrible things to their policy holders. I have seen the lengths they will go to in order to avoid paying on a claim. I have been sickened by the things I have seen State Farm do. Google, State Farm, Senator Hawley on Youtube and you will hear what they have been up to."
We responded:
"Marilyn Matthews, We appreciate all feedback, but after reviewing our records, we found no indication that you have been a customer of our agency. We have been serving our community for over a year, and your comments do not pertain to our business or the services we provide. Because this review does not accurately reflect our agency, we kindly ask that you consider removing it, as it may unintentionally impact our reputation. If you have any specific concerns related to our agency, please don’t hesitate to contact our office. We would welcome the opportunity to discuss and resolve any issues in a positive and constructive manner. Thank you for your understanding. Best regards, Josue"
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Martha Pilaski

June 28, 2025

5  out of  5
rating by Martha Pilaski
"Our new agents have been so helpful, attentive and friendly so happy with their service!"
We responded:
"Martha, I truly appreciate your business since you moved to the Cruz Agency. I'm so happy to hear that we have been helpful, attentive, and friendly. Your kind words mean a lot to us, and we're glad you're pleased with our service! Best regards, Josue"
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Maria Martinez

June 26, 2025

5  out of  5
rating by Maria Martinez
"Muy buen servicio y muchas gracias por la ayuda a tener la aseguranza de mi casa. Gracias a Josue Cruz"
We responded:
"Maria, ¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que estás satisfecho con el servicio y que Josue pudo ayudarte con el seguro de su casa. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, Josue"
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Ari

June 26, 2025

5  out of  5
rating by Ari
"Amazing Service from agent Rafael , I shopped around for insurance with multiple companies and he was able to get me a good rate! With renters included and more coverage, I recommend to anyone shopping for lower rates to contact Rafael for a quote."
We responded:
"Ari, Thank you so much for your kind words! We're thrilled to hear that Rafael was able to assist you in finding a great insurance rate with comprehensive coverage. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Happy to help! Best regards, Josue Cruz"
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Bud Zomok

June 24, 2025

5  out of  5
rating by Bud Zomok
"We couldn’t be more impressed with the entire team at State Farm Glendale! From start to finish, they’ve been nothing short of outstanding—answering all our questions with patience, professionalism, and clarity. They took the time to educate us on all the options available, ensuring we felt confident every step of the way. Now, with both our auto and homeowners insurance under the State Farm umbrella, we feel more secure than ever. We’re especially thrilled to have such a top-notch agency right here in downtown Glendale. Exceptional service, knowledgeable staff, and a true commitment to their clients—great work, everyone!"
We responded:
"Bud, Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our team at Josue Cruz State Farm. Our goal is to provide exceptional service and support, and it's fantastic to know that we were able to meet your needs and help you feel confident in your insurance choices. We truly appreciate your trust in us for both your auto and homeowners' insurance. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for being a valued client! Best regards, Josue "
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Cindy Salazar

June 11, 2025

5  out of  5
rating by Cindy Salazar
"I can’t say enough good things about this auto insurance agency! Their customer service - especially, Rafael Torres has truly surpassed excellence. From start to finish, they were attentive, responsive, and genuinely cared about finding the best solution for me. Not only did they walk me through every detail with patience and professionalism, but they also found me a better policy rate than I ever expected. I feel more confident and secure knowing I’m in such capable hands. Highly recommend to anyone looking for top-tier service and real savings!"
We responded:
"Cindy, Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with our team, especially with Rafael. Providing attentive and responsive service is our priority, and it’s wonderful to know that we were able to help you find a great policy rate. Your confidence in us means a lot, and we truly appreciate your recommendation. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us for your auto insurance needs! Best regards, Josue Cruz"
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April Garcia

June 6, 2025

5  out of  5
rating by April Garcia
"This office and team are so welcoming! They were able to answer any questions I had and ensure I was insuring my family in the best possible way. I left with peace of mind knowing my family and I were being taken care of."
We responded:
"April, Thank you so much for your kind words! We’re thrilled to hear that you felt welcomed and well taken care of. Our team is dedicated to providing the best support and guidance for our clients, and it's wonderful to know that we were able to give you peace of mind. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here for you and your family! Best regards, Josue"
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Jasmine Sompit

June 4, 2025

5  out of  5
rating by Jasmine Sompit
"Very helpful & friendly!"
We responded:
"Jasmine, Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and friendly. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Best regards, Josue"
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Nicole A

June 3, 2025

5  out of  5
rating by Nicole A
"My experience of switching my insurance to state farm with Rafael was simple and smooth ...definitely would recommend."
We responded:
"Nicole, Thank you for your fantastic review! We're so glad to hear that Rafael made your insurance switch simple and smooth. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Josue"
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Stephanie Pham

May 28, 2025

5  out of  5
rating by Stephanie Pham
"Josue's team is amazing! Rafael is one of the most patient and honest insurance agents I have ever met. I would definitely recommend them."
We responded:
"Stephanie, Thank you so much for your kind review! We are truly grateful to hear that you had such a positive experience with Josue's team, and it’s wonderful to know that Rafael's patience and honesty made an impact on you. Your recommendation means everything to us. If there's ever anything you need in the future, please feel free to reach out. We’re always here to assist you! Best regards, Josue"
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Martha Cruz

May 10, 2025

5  out of  5
rating by Martha Cruz
"Never regretted changing agency Joshua’s team is the best"
We responded:
"Hi Martha, Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your decision to work with our team. We strive to provide the best service possible, and your satisfaction means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out! Best regards, Josue"
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Jeff

April 24, 2025

5  out of  5
rating by Jeff
"I must say that Josue and his team are unmatched in the insurance industry. Easy to work with and go out of their way to serve. Very nice group of people. If I could do more than five stars I would."
We responded:
"Jeff, Thank you so much for your fantastic review! I truly appreciate your kind words and am thrilled to hear that you had such a positive experience with my team and me. We strive to provide exceptional service and support, and it's wonderful to know that it shows. If you ever need anything in the future, please don't hesitate to reach out. Your satisfaction means the world to us! Best regards, Josue "
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Victor Miranda

April 18, 2025

5  out of  5
rating by Victor Miranda
"I highly recommend Jose for anyone in need of home or car insurance. His expertise and knowledge in the insurance field are outstanding. He takes the time to understand your specific needs and works diligently to find the best coverage options for you. If you want a professional who cares about helping you protect your assets, don't hesitate to give him a call."
We responded:
"Victor, Thank you so much for your wonderful recommendation! I truly appreciate your kind words. It’s my goal to understand each client’s unique needs and to provide the best coverage options available. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. I'm here to help! Best regards, Josue "
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John Melvin

April 17, 2025

5  out of  5
rating by John Melvin
"Josue and and his team take the time to explain how insurance policies and the coverages work to protect you and or your family. Thank you for taking the time to educate me on insurance coverage."
We responded:
"John, Thank you so much for your kind words! I'm thrilled to hear that my team and I were able to help you understand insurance policies and coverage. Educating our clients is a top priority for me, and I'm glad you found it helpful. If you have any more questions in the future, please don’t hesitate to reach out! Best regards, Josue "
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Gryath Glass LLC

April 16, 2025

5  out of  5
rating by Gryath Glass LLC
"Josue and his team are trustworthy, reliable, and knowledgeable when it comes to all aspects of insurance coverage that when you call they know exactly what works best for you. Definitely the team to have on your side!"
We responded:
"Ivan, Thank you so much for your kind words! We're thrilled to hear that you found our team trustworthy, reliable, and knowledgeable. Our goal is to provide the best possible service and tailored solutions for our clients, so your feedback means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. We're always here to help! Best regards, Josue "
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Maurice Armenta

April 16, 2025

5  out of  5
rating by Maurice Armenta
"Josue is very down to earth and will advise any one of their insurance needs and not just push or sell a policy just because. He takes the time to show what the difference is between policies and what fits your personal needs, not everyone needs the same policies and Josue has certainly pointed that out to us. Definitely give them a chance."
We responded:
"Maurice, Thank you so much for the fantastic review! I’m really glad to hear that I could provide you with personalized advice and guidance for your insurance needs. It’s important to me to take the time to explain the differences between policies and help you find what fits your unique situation. I truly appreciate your recommendation and look forward to assisting you again in the future! Best regards, Josue"
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Clayton Hemann

April 9, 2025

5  out of  5
rating by Clayton Hemann
"Wonderful experience and excellent customer service. Rafael was a joy to talk with as he easily explained the insurance policies and options that were best for me. I highly recommend them. They show that they are caring and considerate, they really show that the team is there to help you. I am extremely happy with everything they have done. Definitely the place to contact about insurance."
We responded:
"Clayton, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Rafael and our team. Providing excellent customer service and ensuring our clients understand their insurance options is our top priority. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Josue"
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Juan Garcia

November 28, 2024

5  out of  5
rating by Juan Garcia
"Great experience working with Josue Cruz! I appreciate your help!"
We responded:
"Juan, Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Josue Cruz. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Best regards, Josue"